Atwell Martin’s property management and lettings department has launched a new product that provides tenants with real time access to all their property information.

‘My Property File’ is an online service that links with the agency’s Jupix software.

The new feature assigns tenants a personal and secure login that allows them to keep informed and up to date, report any maintenance issues and track progress, download key tenancy documents and check account balances.

Lettings Manager Becki Lewis says: “This is a great new way to engage with our tenants and provide them with the information they need, in real time.

“We are always looking for ways to continually improve the service we offer and this new technology will do just that.

“Our ethos is simple; to treat the properties we manage as if they are our own, and both landlords and tenants really appreciate this approach.”

Barbican-based Atwell Martin has experienced massive growth in the number of properties on its books and turnover has more than tripled, under Becki’s leadership.

Becki adds: “As our department continues to grow, our commitment remains the same, to offer a first class, bespoke service that exceeds the expectations of landlords and tenants alike.”

Landlords are invited to contact Atwell Martin on (01752) 202121 for buy to let advice or a free, no obligation, valuation and appraisal of their portfolios.

Offering all aspects of residential estate agency, lettings, land and new homes from its showroom office on Plymouth’s Barbican, Atwell Martin provides a bespoke, personal and friendly service with links to a national buyers’ network through an associated London office.